PAYMENT DETAILS:

Fuession Jewelry only accepts  PAYPAL payment at this time.

ORDER TIMELINE  

Our company handcrafts all products within 1-5 business days

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products take 3-5 days to be created for you.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

14k GOLD FILL 
Gold filled components contain 100+ times more real gold than gold plated components and are very durable and tarnish resistant. Gold filled jewelry is a beautiful, affordable alternative to solid gold, and can be worn by people with sensitive skin.

Your product(s) can be damaged if:

TOO MUCH PRESSURE IS APPLIED TO THE JEWELRY

LEFT OUT IN THE SUN

PLEASE KEEP CLASP ATTACHED WHEN NOT WEARING TO PREVENT TANGLING

Please use our size chart to prevent errors in ordering.

What are your discs and chain made of?
The discs are nickel silver and the chain is silver plated. They last great as long as you don’t wear them in a pool or in the shower.

What necklace lengths do you suggest?
16 inches for age 5-18
18 inches – most popular size for women                20inches -gives a little more room

What bracelet lengths do you suggest?
5 inches – baby to 18 months
6 inches – child age 2-7
7 inches – small
7.5 inches – medium
8 inches – large
8.5 inches – extra large

Custom orders

We always love creating new products from scratch.

Please contact us for a quote.

Custom orders can have a lengthier processing time.

Ask us for details.

SHIPPING

Our company ships through the following carriers:  USPS First Class is included in the Free Shipping Bonus in the Continental US for orders over $50.00

International shipping

We happily support and love our international customers.

We ship all International products through USPS Out of the United States is $9.00 economy via First Class.

Fuession Jewlery is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order.

* We offer free shipping for orders over $ 50.00  automatically

* We offer $9.00 flat shipping INTERNATIONALLY.

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 2-5 days to be handmade.

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Additional non-returnable items:

* Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at cs@fuessionjewlery.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at cs@fuessionjewelry.com and send your item to:   Fuession Jewelry,  1305 Long Beach Blvd.  North Beach Haven, NJ 08008

Shipping

To return your product, you should mail your product to:

Fuession Jewelry,

1616 Long Beach Blvd.

Surf City, NJ 08008

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.